HairBow Center - Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.hairbowcenter.com (our company web-site).
 

PERSONAL INFORMATION WE COLLECT

When you visit the web-site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the web-site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the web-site, and information about how you interact with the web-site. We refer to this automatically-collected information as “Device Information.”
 
We collect Device Information using the following technologies:
 
    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.  Many of the features on our site require that cookies are used.  For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
 
    - “Log files” track actions occurring on the web-site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the web-site.
 
By using these technologies, we are able to better improve and customize our website to provide our visitors a better experience. 
Services we use this information for includes:  Google Analytics, Instant Chat, Google Adwords, Bing, and Facebook.
 
Additionally when you make a purchase or attempt to make a purchase through the web-site, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card numbers , email address, and phone number.  We refer to this information as “Order Information.”  Note:  We never store credit card numbers in any way or have access to that information on our servers.  We use tokenization and the sensitive information is stored through Braintree or PayPal.  Information relating to electronic transactions entered via this website will be protected by encryption technology.  No customer credit card numbers are stored on our server.
 
We also allow the option for our customers to add their email address to be registered to receive marketing or craft tutorial type emails.  Types of emails we send can be defined as order related - order confirmations, shipping confirmations, reward point notices, etc.  The other type of emails are marketing related, which include sale notifications, abandoned cart offers, coupon codes, etc.  We utilize a double opt-in feature for all marketing emails, requiring you to confirm that you would like to receive marketing emails from us.  We utilize a third party email service (Remarkety) to manage marketing emails to ensure your data is safe.
 
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the web-site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:
Communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
 
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our web-site (for example, by generating analytics about how our customers browse and interact with the web-site, and to assess the success of our marketing and advertising campaigns).  We use Google Analytics’ 3rd-party audience data such as age, gender, and interests to better understand the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.
 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with certain third parties to help us use your Personal Information, as described above.  For example, we utilize an order management and shipping platform for our website to enable us to manage and ship orders.  We also use Google Analytics to help us understand how our customers use the web-site - you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.  In addition, HairBow Center has partnered with Shopper Approved to collect and manage verified customer reviews.  This information is shared on our site as well as our review pages which they operate.  You may read how this information is used by viewing their privacy policy:  https://www.shopperapproved.com/privacy.php
 
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
 

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
 
You can opt out of targeted advertising by:
 
    FACEBOOK - https://www.facebook.com/settings/?tab=ads
    GOOGLE - https://www.google.com/settings/ads/anonymous
    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
 
 
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.
 

OTHER WEBSITES

This website may contain links to other websites. 
The HairBow Center is not responsible for the privacy policies or practices of any third party.
 

DO NOT TRACK

Please note that we do not alter our web-site’s data collection and use practices when we see a Do Not Track signal from your browser.
 

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
 
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the web-site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
 

DATA RETENTION

When you place an order through the web-site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us.
 
phone: 620-223-9898
address: HairBow Center, 2326 Kansas Rd, Fort Scott, KS 66701